This policy explains what information Kashmir Explorer (“we”) collects, how we use it, and the choices you have. It applies to this website and the Kashmir Explorer mobile app.
Information we collect
- Account information. If you sign in with Google or Apple, we receive a basic profile (name, email, and a provider identifier) to create your account. Browsing the catalogue does not require an account.
- Your saved places and treks. Items you save are stored on your device and, when signed in, synced to your account.
- Trek activity. When you record a trek in the app, GPS location and derived statistics (distance, ascent, duration) are stored on your device and, when signed in, mirrored to your account so you can see your completed treks.
- Reviews and content. Ratings, text and photos you submit are associated with your account and shown publicly.
- Diagnostic data. We collect error reports (crash and exception diagnostics) to keep the product reliable.
- Website analytics. Opening a page on this website sends one “visit” event per browser session to our own servers, recording the page path and a random identifier that is created in your browser and kept in its local storage so that repeat visits count as one visitor. Your IP address arrives with that request and is stored only as a one-way hash, for de-duplication; the address itself is not kept. None of this is linked to your account, and no third-party analytics service is involved. Clearing this site’s data in your browser removes the identifier.
How we use information
To provide and improve the service: authenticate you, sync your saved places and trek history, display community reviews, render maps, and keep the product reliable and secure. We do not sell your personal information.
Service providers
We share limited data with providers that operate the service on our behalf, including authentication (Google, Apple), database and file storage, and error monitoring. Each processes data only to provide its service.
The interactive maps load directly from OpenFreeMap (map tiles and fonts), Amazon Web Services (terrain data) and Esri (satellite imagery), so opening a map sends your IP address and the tiles you look at to those hosts. Pages without a map contact none of them.
Data retention
We keep account and activity data while your account is active. You can delete your account at any time in the app (Profile → Delete account); this permanently erases your account and associated personal data (saved places, completed treks and reviews), except where limited retention is required by law (e.g. security audit logs, which are unlinked from you).
Your rights
Depending on where you live, you may have rights to access, correct, export or delete your personal data, and to object to certain processing. To exercise them, contact us at kashmirexplorerhq@gmail.com.
Children
The service is not directed to children under 13, and we do not knowingly collect their data.
Changes
We may update this policy; material changes will be reflected by the “last updated” date above.
Contact
Questions about privacy? Email kashmirexplorerhq@gmail.com.